Contact
We'd Love to Hear from You
Get in Touch with Chocivie
Whether you have a sweet inquiry, a special order, or simply want to say hello, we’re always delighted to connect. Drop us a message or visit our store for a taste of handcrafted indulgence.
Frequently Asked Questions
Everything You Want to Know About Our Pastries, Chocolates & Services
Whether you're curious about ingredients, shipping, or how we make our signature treats, we’ve compiled the most common questions here to help.
Do you offer vegan or gluten-free options?
Absolutely! We offer a dedicated line of vegan truffles, gluten-free cakes, and dairy-free pastries. Look for the "V" or "GF" labels in our menu, or ask our staff when ordering.
Are your chocolates made with natural ingredients?
Yes, all our chocolates and pastries are made using ethically sourced, all-natural ingredients. We never use artificial flavoring or preservatives — only the finest cocoa, dairy, fruits, and spices.
Can I customize a chocolate box for gifting?
Yes! Our gift boxes are fully customizable. You can handpick your treats, include a personal message, and select seasonal packaging options for a perfect gift experience.
Do you ship nationwide or internationally?
We currently ship nationwide across USA, using temperature-controlled packaging to ensure freshness. International shipping is coming soon — stay tuned via our newsletter!
How long do your products stay fresh?
Most of our chocolates are best enjoyed within 7-10 days of purchase, while pastries are ideal within 2-3 days. We recommend storing items in a cool, dry place away from sunlight.
